High Street Central - The Mystery Shopping Recruitment Club UK © |
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Mystery Shopping, or Secret Shopping as it is sometimes known, is well established and a very large part of the Market Research Industry. It is a service used by the top retail outlets, leading entertainment / leisure organizations and banks.
Whenever you visit a major fast food restaurant or well known retail chain, have you ever wondered how they manage to maintain a consistent high level of service no matter how many branches they have and regardless of where they are in the world? It is not left to chance. They all use mystery shoppers to pose as diners or buyers to evaluate the service at ground level.
Thousands of ordinary people in the UK get paid to go shopping, eat out in a restaurant or just pop out for a drink. Fees per visit vary between companies, but are usually between about £6.00 and £20.00. And of course expenses are paid - yes that really does mean that your food and drink is paid for as well.
You would be working on a casual basis for the well-known clients of Mystery Shopping agencies who are normally national or international retail, leisure, restaurant, pub or entertainment chains. Have a look down your local High Street or your nearby retail parks and you will typically see all of the outlets you would be asked to visit. These might include a cinema, more than one fast food chain, clothes and sports shops, the bookie, department store, pubs and, only occasionally alas, even a hotel. You do, of course, have the option of declining the offered visit if you felt it unsuitable for you. For instance, if you have never visited a betting office before, you may not be the ideal candidate to assess the service there.
Thousands of Mystery Shopping visits take place across the country daily in all areas, including Northern Ireland.
All you have to do is to give them a call and ask for an application form - most companies will respond. Register with as many companies as possible for best results. It may be over a month, though often sooner, before you receive your first assignment, but it is worth the wait. We will also send you details of how to become an on-line Mystery Shopper, testing websites for good customer service from the comfort of your own home!
We have a free members' mystery shopping helpdesk! However, in practice, very little help is needed, as applications to Mystery Shopping companies are usually very simple and full instructions concerning each project will automatically be sent to you. Nevertheless, we recognise there may be specific questions or concerns that you may wish to ask our opinion about and anyway, we would love to hear from you to find out how you are getting on!
(Please note that the next batch of memberships will be sent out within 10 working days.)
Examples of some Restaurant / Bar questions for Secret Shoppers:
Join the Mystery Shopping Recruitment Club
The Mystery Shopping Recruitment Club is part of the Robert Brady Group, is over 10 years old and has over five thousand satisfied members. For an administration fee of £12.00 (which covers life time membership) you will be provided with the contact details of several UK Mystery Shopping companies that operate within your area. (Mystery Shopping companies operate in all areas of the British Isles.)
Why do we charge £12.00 for this service?
Your payment covers all our administrative, organizational and website costs - it also entitles you to lifetime membership of the Mystery Shopping Club (no annual fees) and access to our Mystery Shopping helpdesk. Also, if you find that one of the companies is not recruiting presently, please let us know and we will send you another company's information as soon as it becomes available. This list is added to regularly and all updates are supplied to club members free of charge on request. Free e-mail support is also included and there are absolutely no further charges...
Payment choice 1 (Email address required)
Please click on the Google Checkout secure payment button below to pay by credit card.
The Mystery Shopping Club,
Green View,
Brook End Road North,
Chelmsford,
Essex
CM2 6NW
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Journalists please click here for a look at the life of a Mystery Shopper.
Please click here to read what Choices Magazine had to say after a visit to the Mystery Shopping Recruitment Club ©
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